Delivery & 30 Day Returns

Delivery, Standard, Priority & International!

How quickly will you get your order?

When you place your order we normally dispatch the same working day if your order is received before 1pm. We use the excellent Royal Mail service which is very reliable and secure delivery service. If you are not at home to receive your order, a card will be left by Royal Mail for you to collect your parcel at your local sorting office.

Delivery Options and Prices.

Free Royal Mail Tracked 48 Hour Delivery

Delivery is free to the UK on all orders over £15, delivery is £2.95 for orders below this value.

  • Delivery Charges
  • Delivery is FREE over £15.00

Royal Mail Tracked 24 Hour Delivery

  • Delivery Charges
  • Delivery is £3.95

Royal Mail Next Day Delivery (UK) (Please order before 1pm)

  • Delivery Charges
  • Delivery is £8.95

Royal Mail Tracked EU Delivery - (Please allow 5 - 7 days)

  • Delivery Charges
  • Delivery is £13.95

Royal Mail Worldwide Tracked Delivery (Please allow 10 days for delivery)

  • Delivery Charges
  • Delivery from £16.95

Please do not order aerosols for delivery outside the UK

eg: Hairsprays & Mousses. Please contact us for further information. Maximum weight is up to 2 KG. This is normally around 4 normal sized products or one Tween Duo (2 x 750ml)

Returns

All products purchased through our website are covered by our 30 day guarantee. If you are not totally satisfied with your order or you have simply changed your mind, please return the unused, unopened product to us within 30 days of your order date, we will then refund you in full for the products.

How to return an item to us

We now offer free returns (UK Only) up to 30 days from the purchase date, please email us at customerservices@thehairroom.co.uk or telephone our friendly hair salon reception desk on 01484 683349 for assistance.
 
Any returns must be in their original packaging with any seals in tact and still be in a saleable condition. Re-package the parcel using strong packaging tape and ensure it’s sealed securely. Use the enclosed returns label, and take it to your Post Office, done!
 
-------------------------------------------

If you have any questions about anything on our website, please email or telephone us on the contact number or the form below, we normally reply the same working day.